Terms of Service

1. Acceptance of Terms

By accessing or using Wingit, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our platform.

2. Description of Service

Wingit is a platform that connects individuals seeking guidance with people who have relevant life experience. We facilitate connections and provide tools for communication, but we do not provide professional therapy, counseling, or medical advice.

3. User Accounts

To use our services, you must:

• Be at least 18 years of age
• Provide accurate and complete information
• Maintain the security of your account
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

4. Guide Responsibilities

If you register as a guide, you agree to:

• Provide honest and accurate information about your experience
• Maintain appropriate boundaries with seekers
• Not provide professional advice outside your qualifications
• Respect the confidentiality of conversations
• Report any concerning situations to our team

5. Prohibited Conduct

You agree not to:

• Use the platform for any illegal purpose
• Harass, abuse, or harm other users
• Share false or misleading information
• Attempt to access other users' accounts
• Use the platform for commercial solicitation
• Violate any applicable laws or regulations

6. Payments and Refunds

Payments for sessions are processed through secure third-party providers. Refund policies are determined by individual guides, subject to our platform guidelines. Disputes should be reported to our support team.

7. Intellectual Property

All content on Wingit, including text, graphics, logos, and software, is the property of Wingit or its licensors and is protected by intellectual property laws.

8. Disclaimers

Wingit is provided "as is" without warranties of any kind. We do not guarantee the accuracy of guide information or the outcomes of any connections made through our platform. Guides are not employees of Wingit and their advice should not replace professional help.

9. Limitation of Liability

To the maximum extent permitted by law, Wingit shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform.

10. Termination

We may terminate or suspend your account at any time for violations of these terms or for any other reason at our discretion. You may also delete your account at any time.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of significant changes. Continued use of the platform after changes constitutes acceptance of the new terms.

12. Contact

For questions about these Terms of Service, please contact us at legal@wingitworld.com